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Shipping Policy
At Scott Snapshots, we aim to ensure a smooth and efficient shipping experience for all of our customers. Please review the details of our shipping policy below:
1. Shipping Method
1.1 We offer Cash on Delivery (COD) as the only payment option for all orders.
1.2 All orders will be shipped via trusted third-party courier services.
2. Shipping Time
2.1 We strive to process and dispatch all orders within 1-2 business days from the time the order is placed.
2.2 Delivery times may vary depending on the location.
2.3 Generally, you can expect your order to arrive within 3-7 business days from dispatch, depending on your delivery address.
3. Shipping Costs
3.1 Shipping is free of charge for all orders within our serviceable areas.
3.2 If you live in a remote or non-serviceable area, additional charges may apply, and you will be notified before the dispatch of your order.
4. Delivery Address
4.1 Please ensure that your delivery address is correct and complete when placing an order.
4.2 We are not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.
5. Order Tracking
5.1 Once your order has been shipped, you will receive an order tracking number via email or SMS.
5.2 You can use the tracking number to check the status of your delivery through the courier’s website.
6. Delivery Issues
6.1 If there are any issues with the delivery, such as damage or a missing package, please contact us within 48 hours of receiving your order.
6.2 In case of any missed deliveries, the courier will make an additional attempt to deliver your package. If the second delivery attempt fails, the package may be returned to us.
7. Shipping Restrictions
7.2 We do not ship to P.O. Boxes or remote locations where courier services are unavailable.
8. Cash on Delivery (COD) Payment
8.1 All payments for orders will be made in cash at the time of delivery.
8.2 Please ensure you have the correct amount available when the delivery arrives to avoid delays.
9. Customer Support
If you have any questions or concerns regarding shipping, please feel free to contact our customer support team at: [email protected]